How can we help?

Play

Tap a toy for a sound. Drag to move it. Double-tap to look closer, then turn or pinch to zoom. The three pictures at the lower left change the scene.

Sound and timer

Open the gear to adjust sound. Tap the clock to set minutes and seconds. When time ends, toys rest in a corner. Tap the red lock to play again.

Purchases

Six toys are free. Extra toys are individual one-time purchases, with no subscription. Complete the parent check, sign in with Apple or Google, and use Buy once. Apple processes payment through the App Store account on the device.

Restore a missing toy

Connect to the internet and tap the gift icon in Settings. If asked to sign in, use the same sign-in provider and account that you used for the purchase, and use the same App Store account. Pending or canceled purchases do not unlock toys. Switching from Apple sign-in to Google does not merge accounts. App Store purchases do not transfer to Google Play.

Accounts

Account actions are for parents. Sign out or delete your Kid PaNer account from Account in Settings. Deleting the app account does not delete the Apple or Google account or its store purchase records.

Contact

Email eason@toponepapa.com.tw with the app version, device model, and a short description. Please do not send passwords, card details, or information about your child.